Ambassadors Help Keep You Safe Downtown

Posted Apr 29th, 2019 in Feat of the Week

WPD Crime Statistics

Safety is important to everyone in Downtown Wilmington. Business owners, merchants, visitors and residents want to enjoy life in our beautiful city without fear of crime. Dramatic news headlines about crimes in urban areas beyond the Municipal Service District (MSD) often leads to a negative perception of downtown and social media can fan the flames.

Yet, perception and reality are often quite different.

This is the reality: Crime statistics from the Wilmington Police Department show a 66 percent decrease in Part 1 crime from 2002 to 2018 in the MSD. Part 1 crimes include murder, rape, robbery, aggravated assault, violent crime, burglary, larceny, motor vehicle theft, arson and property crime. Between 2017 and 2018, there was a decrease of 27 percent to a record low of 152 Part 1 crimes. This is a larger drop than the City as a whole.  These are the facts.

As the Police note that the entire community must take an active role to decrease crime, we believe that the Downtown Ambassadors bring a new level of engagement that is contributing to the goal. Since August 2017, the Ambassadors have patrolled Downtown to provide additional sets of “eyes and ears” for local law enforcement. While difficult to quantify, Ambassadors also help provide a visible deterrent to crime.  

In addition, the Ambassadors quickly address other issues that can influence safety perceptions, such as reporting non-functioning streetlights and removing graffiti.  These combined efforts, along with working closely with the Police department, are important for all.

Whether you live and work here or visit to shop, dine and be entertained, we want you to enjoy all Downtown Wilmington has to offer.

The Ambassador team works seven days a week, from 7:00 a.m. to 10:00 p.m., Monday through Thursday. Hours on Fridays and Saturday are 7:00 a.m. to 11:00 p.m.  Sunday hours are 9:00 a.m. to 5:30 p.m. They can be reached during operating hours by phone or text at 910.524.3600 or via email at

Learn More About the Ambassador Program