The Ambassadors Improve Safety Downtown

Posted Aug 19th, 2019 in Feat of the Week

Downtown Wilmington is a great place to live and work. Nestled alongside the Cape Fear River, the historic center city is home to numerous attractions and hundreds of shops and restaurants that people visit from near and far.

Last Monday, August 12, at 10:45 p.m., a woman was injured in an unusual incident downtown—a drive-by paintball shooting. The victim was understandably shaken and the police are appealing for witnesses. Please call the police (910) 452-6120 if you have any information.

This type of crime, although unnerving, is thankfully rare. Crime statistics from the Wilmington Police Department show a 66 percent decrease in Part 1 crime from 2002 to 2018 in the downtown Municipal Service District (MSD). Part 1 crimes include murder, rape, robbery, aggravated assault, violent crime, burglary, larceny, motor vehicle theft, arson and property crime. Between 2017 and 2018, there was a decrease of 27 percent to a record low of 152 Part 1 crimes.

A reduction in crime is reassuring and one of the key objectives when forming the MSD was to ensure downtown is a safe and inviting place for everyone. Having a team of Ambassadors that patrol downtown provides additional sets of “eyes and ears” for local law enforcement. They provide a visible deterrent to crime and work closely with the police department to keep downtown safe.

For your protection, the Ambassadors also provide a safety escort service. If you feel the need to be escorted back to your vehicle or to a destination within the MSD, please call an Ambassador. They can be reached during operating hours by phone or text at 910.524.3600 or via email at

The Ambassador team works seven days a week, from 7:00 a.m. to 10:00 p.m., Monday through Thursday. Hours on Fridays and Saturdays are 7:00 a.m. to 11:00 p.m.  Sunday hours are 9:00 a.m. to 5:30 p.m. 

Learn More About the Ambassador Program