The MSD Ambassadors Provide Hospitality

Posted Jan 7th, 2019 in Feat of the Week

Downtown Wilmington is a great place for entertainment and for socializing with friends. During the holiday season, it was busier than ever with locals and visitors. This was also a time when the Municipal Service District Ambassadors saw an increase in requests for hospitality services.

On New Year’s Eve, the Ambassadors reported a large increase in requests for information. This was mostly from people looking for restaurants and clubs. Team members also gave directions to a few people searching for parking lots.

The Ambassadors are trained to ensure that Downtown is a safe and inviting place for those who work and live here and those who visit to dine, shop or be entertained. They have an in-depth knowledge of places to park, shop, eat, drink and stay. Because they patrol the area by foot each day, they are on-hand to help the public with a variety of requests.

The Ambassador team works seven days a week, from 7:00 a.m. to 10:00 p.m. from Mondays through Thursday.  Hours on Fridays and Saturday are 7:00 a.m. to 11:00 p.m. Sunday hours are 9:00 a.m. to 5:30 p.m.  

They can be reached during operating hours by phone or text at 910.524.3600 or via email at

Learn More About the Ambassador Program

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Wilmington, NC 28401

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