Posted Jul 8th, 2019 in Feat of the Week
When the Municipal Service District Ambassador program was launched almost two years ago, the goal was to provide a service to make Downtown Wilmington a safer and more inviting place for those who live, work and visit here.
Ambassadors patrol the streets on a daily basis and provide extra eyes and ears to assist businesses and the community. Their presence is also helpful to the City of Wilmington police department; however, they are not a substitute for law enforcement. If you live, work or visit the center city (see map) and need to know who to call, here’s a summary:
Call an Ambassador (910) 524-3600 if you…
Find graffiti or stickers on permanent structures
See hanging flower baskets in need of attention
Notice a streetlight outage
Need directions or want a Shopping, Dining, Entertainment guide
Have safety concerns and would like a security escort
Would like information about parking, events or businesses downtown
Call the police (910) 452-6120 if non-urgent, 911 if urgent, if you…
Observe graffiti or vandalism taking place
Experience aggressive panhandling
Witnessed a crime or shoplifting
Are a victim of a crime, such as a car break-in
If you feel threatened, are witnessing a crime or feel you or your business is in danger, please call 911.
The presence of the Ambassadors is a visual deterrent to potential criminals. They will call the police if they witness a crime first hand; however, they cannot report a crime as a third party.
The Ambassador team is available seven days a week from 7:00 a.m. to 10:00 p.m. Monday-Thursday. Hours on Fridays and Saturdays are 7:00 a.m. to 11:00 p.m. Sunday hours are 9:00 a.m. to 5:30 p.m.
They can be also be reached during operating hours by emailing firstname.lastname@example.org.